Motor Club Of America-Boston.New England Call us: (855) 962- 5226

FAQs

FREQUENTLY ASKED QUESTIONS 

What sets Motor Club of America apart from the competition?

MCA offers a wide range of benefits that many motor clubs do not offer. Not only do we provide the quantity of benefits you and your family deserves, but we also provide the quality. How does unlimited roadside assistance sound? MCA will also provide you the opportunity to earn a great income from home, without the hassle of the normal 9 to 5 hiring process of a typical job. 

We offer unlimited tows to the nearest service facility and our Total Security membership provides towing up to a 100 miles to the destination of your choice, plus the tow trucks usually arrive quicker.
• We defend your traffic tickets in court, as well as additional legal defense.
• If you’re arrested as the result of an accident (not DUI or hit and run), we’ll pay up to 10% of a bail bond.
• If you’re hospitalized after a covered accident, you’re stay is covered at $150/day for up to a full year.
• If the worst happens, your family is covered by AD&D.

What is the process of using the roadside assistance?

Your MCA benefit package will cover you when in need. You will receive a member id card in the mail via US Postal Service within 10 business days. If you ever need assistance, please call the telephone number located on the back of your membership card. If you need emergency roadside assistance before your membership card arrives at your home, don't worry, we can still assist you with your member id number provided to you as soon as you join our motor club. All members must wait 24 hours before they can use any of the roadside assistance benefits. 

Is this insurance?

No. This is a motor club membership which provides assistance in case of emergency or accident, offers a network of lawyers who will defend you in court and brokers discounts on health, travel and more.
 
This is not an insurance contract nor an automobile liability or physical damage policy and does not comply with any financial responsibility law.

As a member, how long would I wait before a tow truck assistant arrives to my location?

MCA offers the best turn around time in the Motor Club business. While traffic and weather could slightly increase your waiting time, we do the best we can to assist our customers within a 30 minute timeframe. 

Does my MCA cover multiple vehicles?

Yes it does, as long as the card holder is present. We dispatch the best professional roadside service available to ensure quick service and to give you peace of mind.

How do I sign up?

Your Independent Sales Associate can send a signup link to you or you can sign up here. You select the product you want, fill out the application and pay for your membership. That’s it!

How long does it take before my membership is active and I'm covered?

It takes 24 hours for your membership to be activated. Just give us a call at (800) 227-6459 regarding any problem you may have with your disabled vehicle.

When will I receive my membership card?

You will receive an email and/or text link, which will describe your membership benefits within hours of purchasing your membership. A membership card will be sent via parcel post. You should receive your card within 7-10 days after you sign up.

When am I eligible for emergency road service and other MCA services?

Your membership is active as soon as your policy has been processed. However, pre-existing road service issues are not covered by your membership.

How do I know when a tow truck is coming?

The MCA team will be in contact with you through the entire process. Just describe your situation and your location, and we’ll be there to help.

Why do towing companies respond to your calls quicker than your competition?

We pay towing companies fairly for the work they do rather than bullying them into unfair prices, so when MCA calls for service, our calls are often pushed to the top of the dispatch list.

Can I get roadside assistance for my recreational vehicles?

With Total Security, we cover your RV, boat trailers, motorcycles, livestock trailers and dually pick up trucks for up to $100 in services.

Are your lawyers any good?

We’ll let their 92% success rate of getting violations reduced or dismissed speak for itself!

Am I covered if I am hospitalized due to an accident?

Yes, you are. As an MCA member, you’ll receive $150 per day up to 365 consecutive days for hospital room and board as the result of injuries sustained in a covered accident.

What if my car is disabled and I am out of town?

Don’t worry, you can travel with absolute peace of mind. As an MCA partner, your benefits include up to $500 travel assistance reimbursement on such things as car rental, meals, lodging or transportation expenses if your vehicle is disabled due to an accident.

I’m in Canada. Can I sign up? Do you offer services in Canada?

Yes. Please contact Customer Support at 866.467.2221 for any restrictions or exclusions.

Can I be an Associate if I live in Puerto Rico??

Unfortunately no. MCA’s Associate opportunity is only offered in the U.S., excluding territories or possessions, and Canada.

Can I get customer service in Spanish?

Yes! We offer agents who speak English, Spanish, French, Hindi, Russian, Punjabi, Cantonese and more.

Can I cancel my membership at any time?

Yes, you are not locked into a contract. You may cancel at any time, simply by calling the corporate office at 1-866-467-2221.

ARE YOU READY TO JOIN 
MCA ROADSIDE ASSISTANCE? 

Our motor club has been protecting members for over 80 years. We would be happy to have you in the MCA family, protect you with our products, and pay you to spread the word about our fabulous benefits and opportunity. 

Call us now with any of your important inquiries: (855) 962-5226 
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